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MMA’s Service Follow Up

Improve Customer Satisfaction with your service customers & tie customers to your dealership.

MMA’s Service Follow up provides…
~ Feedback from Recent Service Customers.
~ Demonstrates Customer Appreciation.
~ Improves CSI.
~ Increases Customer Retention.
~ Identifies Customer Dissatisfaction.
~ Identifies service issues.
~ Uncovers Trade Leads & Buyers.
~ Identifies Parts & Accessory Leads.
~ Ties Customers to your Dealership.
~ Oversees you Service Personnel’s Performance.
~ Identify strengths & weaknesses within your team.
~ Help Resolve Dissatisfaction before the Motor Companies Survey arrives.

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